STANDARD TERMS AND CONDITIONS OF SALE
1. Introduction
1.1. These Terms and Conditions of Sale (the "Terms") govern the sale of products by Treeboat (the "Seller," "we," "us," or "our") through our online store available at www.treeboat.in
1.2. By placing an order with us, you (the "Buyer" or "you") agree to be bound by these Terms. If you do not agree to these Terms, please do not place an order.
2. Products and Pricing
2.1. All products available for sale are described on the Website. We make every effort to ensure that the product descriptions and images are accurate, but they may not be perfectly representative of the actual product.
2.2. Prices are listed in "INR" and are subject to change without notice. The price applicable to your order will be the price at the time of your purchase.
2.3. We reserve the right to correct any errors in pricing or product information and to cancel any orders that are affected by such errors.
3. Orders
3.1. By placing an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline any order in our sole discretion.
3.2. An order confirmation will be sent to your email address once your order is processed. This confirmation does not constitute acceptance of your order but indicates that we have received your order.
3.3. We may require additional verification or information before processing your order. In such cases, we will contact you.
4. Payment
4.1. Payment for orders must be made via the payment methods provided on the Website. Payment will be processed upon confirmation of your order.
4.2. You agree to provide accurate and complete payment information and to notify us of any changes to such information.
4.3. In the event of a payment dispute, we may withhold shipment of your order until the dispute is resolved.
5. Shipping and Delivery
5.1. We will make reasonable efforts to deliver products within the estimated timeframes provided on the Website. However, delivery dates are not guaranteed and may be subject to delays.
5.2. Shipping costs are calculated based on the delivery method selected and the destination of the order. These costs will be displayed at checkout.
5.3. Risk of loss or damage to the products passes to you upon delivery.
6. Returns and Exchanges
6.1. Our return policy allows you to return damaged or wrong products within 24 hours of receipt for a refund or exchange, provided the products are in their original condition and packaging.
6.2. To initiate a return or exchange, please contact our customer service team at +91-7827275767 with your order number and reason for return.
6.3. The Buyer is responsible for return shipping costs unless the return is due to a product defect or an error on our part.
7. Warranty and Disclaimers
7.1. We warrant that the products will be free from defects in material and workmanship at the time of delivery. This warranty does not cover damage resulting from misuse, abuse, or normal wear and tear.
7.2. Except as expressly provided herein, we make no other warranties, express or implied, regarding the products, including but not limited to any implied warranties of merchantability or fitness for a particular purpose.
8. Limitation of Liability
8.1. Our liability for any claim arising out of or related to the sale of products is limited to the purchase price of the product that is the subject of the claim.
8.2. We are not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, arising out of or in connection with the sale of products.
9. Intellectual Property
9.1. All content on the Website, including text, images, logos, and trademarks, is the property of Treeboat or its licensors and is protected by intellectual property laws.
9.2. You may not use, reproduce, or distribute any content from the Website without our prior written consent.
10. Governing Law and Dispute Resolution
10.1. These Terms and any disputes arising out of or related to the sale of products will be governed by and construed in accordance with the laws of Haryana, India.
10.2. Any disputes will be resolved through mediation or arbitration in Gurugram, Haryana, India.
11. Changes to Terms
11.1. We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website.
11.2. Your continued use of the Website and purchase of products after any changes constitutes your acceptance of the revised Terms.
12. Contact Us
12.1. If you have any questions or concerns about these Terms or your order, please contact us at:
- Email: treeboat.in@gmail.com
- Phone: +91-7827275767